Zack Wallace
HR Professional · Talent Acquisition · Compliance · Employee Relations · Operations Leadership
Results-driven HR professional helping organizations build stronger teams, improve compliance, and create better employee experiences.
Driven by people, process, and purpose.
I'm a results-driven HR professional with progressive experience in full-cycle recruiting, employee relations, compliance, HR administration, onboarding, and employee engagement. My background blends hands-on HR leadership, technical field service experience, and military operations experience through the United States Air Force.
I bring a strong mix of professionalism, problem-solving, communication, leadership, and attention to detail. I'm passionate about helping organizations hire the right people, maintain strong HR processes, support employees, and build professional workplace cultures.
Outside of work, my family is a major part of who I am — they motivate me to keep growing personally and professionally.
Family, service, and personal growth are a big part of what drives me.
A focused mix of HR expertise and operational discipline.
Results-driven HR professional with progressive experience in full-cycle recruiting, employee relations, compliance, and HR administration. Proven ability to lead end-to-end hiring processes, improve HR systems, foster inclusive workplace cultures, and support organizational compliance. Combines a Bachelor's degree in Human Resource Management with hands-on HR leadership and a background in United States Air Force operations.
A career built on people and precision.
HR Administrator
08/2024 – Present- Direct full-cycle HR operations across recruitment, onboarding, employee records, benefits coordination, and regulatory compliance.
- Source, screen, interview, and onboard candidates for caregiving and administrative roles.
- Maintain HR databases, personnel files, and applicant tracking systems with confidentiality and accuracy.
- Redesigned onboarding packets, rebuilt personnel file systems, and rewrote HR policies.
- Updated employee handbook and employment applications to support compliance.
- Improved employee engagement and supported retention efforts.
- Consistently met and exceeded recruitment and onboarding targets.
Xfinity Technician
09/2023 – 08/2024- Delivered high-quality technical support and field service to residential and business customers.
- Trained and mentored new technicians.
- Diagnosed and resolved complex equipment and network issues.
- Adapted quickly to new technologies and changing procedures.
Base Defense Operations Controller
03/2023 – 08/2023- Monitored base-wide operations and coordinated real-time communications during critical incidents.
- Partnered with law enforcement and civilian agencies to support safety and emergency response.
- Maintained secure communications and situational awareness for mission continuity.
Supply Manager
01/2020 – 01/2022- Managed accountability and inventory control for over $1.5M in mission-critical equipment and supplies.
- Oversaw procurement, logistics, and vendor relationships.
- Improved supply chain processes and resource utilization.
Response Force Leader
02/2018 – 01/2020- Supervised security personnel responsible for safeguarding high-value assets and key personnel.
- Conducted patrols, security assessments, and emergency response operations.
- Delivered force protection briefings and training sessions.
Capabilities across the full HR lifecycle.
Talent Acquisition & Recruiting
HR Operations
Compliance & Policy
Leadership & Communication
Operations & Problem Solving
Education & Credentials
Bachelor of Science in Business Administration
Area of Study: Human Resource Management
Capella University
2026
High School Diploma
Burleson High School · Burleson, TX
2017
Outcomes that move organizations forward.
Led HR compliance improvements and personnel file system updates.
Supported recruitment and onboarding for caregiving and administrative roles.
Managed over $1.5M in mission-critical equipment during military service.
Trained and mentored team members in both HR/operations and technical environments.
Built a professional background across HR, technical service, and military leadership.
The foundation of how I work.
Professionalism
I take pride in representing organizations with honesty, confidentiality, and strong attention to detail.
Reliability
My background in HR and military operations has taught me the importance of accountability, communication, and follow-through.
Growth Mindset
I am always looking for ways to improve systems, strengthen teams, and continue developing as a professional.
My Resume
Get the full picture of my HR experience, military background, and qualifications.
PDF · Updated regularly
Let's start a conversation.
Interested in connecting? I'd be happy to discuss how my HR, recruiting, compliance, and leadership experience can support your team.